Refund policy

At FeeFeeTV Designs, we take pride in creating high-quality, made-to-order products just for you. Due to the custom nature of our items, all sales are final, and we do not accept returns, exchanges, or refunds.

Damaged Items / Incorrect Orders

While we do not accept returns, we want you to be fully satisfied with your purchase. If you receive a damaged or defective item, please contact us within 48 hours of delivery at designsbyfeefeetv@gmail.com with the following information:

• Your order number

• A clear photo of the damaged or defective item

• A brief description of the issue

We will review your request and, if approved, provide a replacement or store credit at our discretion.

Order Cancellations & Modifications

Orders may be canceled within 24 hours of purchase only if production has not started.

Custom orders cannot be canceled once stitching or production begins.

 

Lost or Stolen Packages

FeeFeeTV Designs is not responsible for lost or stolen packages once they have been shipped. If you experience an issue with your shipment, please contact USPS or UPS directly with your tracking number for assistance. 

Orders returned due to incorrect addresses may require additional shipping fees.

 

Embroidery Files

Please check the design dimensions, hoop requirements, and your machine’s file compatibility before purchasing. Resizing may affect stitch quality. DIGITAL DOWNLOAD ONLY. No physical item will be shipped. An embroidery machine is required. Due to digital nature no refunds will be processed. If you have issue with your download please email me with your purchase information so I can assist. For personal use or small business commercial use, limited to 500 finished physical products. You may not share, redistribute, or resell the digital file, or edit, transform, or convert it for resale.

Contact Us

If you have any questions about our policies, feel free to reach out at designsbyfeefeetv@gmail.com.

Thank you again for supporting FeeFeeTV Designs!